All orders placed between 25.11.22 and 05.11.22 will be upgraded to free express shipping and shipped out on the 06.12.22.
Information about your order
All orders are processed within 2 business days and sent from our Toowoomba studio via Australia Post. Please note that standard and express shipping provides you with a tracking number, but does not provide signature on delivery.
Once shipped, a tracking number will be emailed to you. While we do our best to ensure the order gets to you in the time frames indicated below, we can't guarantee your item(s) will arrive by a certain date or time.
Australia shipping times and rates
We send domestic orders via Sendle who charge per volume. To allow for these shipping charges, our shipping is priced per volume of package.
Standard shipping | Clothes, toys, beauty, accessories or orders that are smaller than a shoe box size | 2–7 business days
AUD $10 | Free Shipping on orders over $150
Standard shipping | All orders the size of a shoe box, but less than bulky | 2–7 business days
AUD $13.95 | Free Shipping on orders over $150
Standard Bulky | Homewares, big toys, baskets baskets, etc | 2-7 Business Days
AUD $20 | Free Shipping on orders over $350
Express shipping | Clothes, toys, beauty, accessories or orders that are smaller than a shoe box size | 1–2 business days
Express Shipping | All orders the size of a shoe box, but less than bulky | 1–2 business days
We currently do not offer express shipping on bulky items. If you'd like a bulky item sent express, please contact us at firstname.lastname@example.org for a quote.
Local delivery | Must be located in the Toowoomba suburbs listed below
The local delivery service is valid for any orders with a delivery address in the following areas -
Toowoomba - within a 5km radius of the CBD, Withcott, Silver Ridge, Flagstone Creek Road
Processing and Delivery of orders is within 72hrs. If you need your order sooner, please let me know in cart, or contant me at email@example.com and I will di my best to cater to your needs.
International shipping times and rates
Standard international orders are sent via Australia post who charge by weight. To allow for these shipping charges, our shipping is priced per
We’ll also help you track your THE COMMON THREAD STORE order to your door. Once the item is dispatched you will receive a confirmation email with your Australia Post tracking number. Please email firstname.lastname@example.org if you have further questions regarding your order.
Please note that local customs and Duties will be payable by you.
Standard shipping | All orders below 1kg | Tracking included
Standard shipping | All orders between 1kg-3kg | Tracking included
Standard shipping | All orders between 3kg and over | Tracking included
DUTIES AND OTHER DELIVERY FEES
When purchasing from THE COMMON THREAD STORE outside of Australia, your order may be subject to your countries import duties, taxes and/or customs fees (summarised as Duties).
As we are unable to control the Duties payable, we request you take care in knowing the cost of these Duties prior to purchasing from THE COMMON THREAD STORE. You will be responsible for paying these Duties either at the point of delivery or after delivery.
Your local customs office will be the best source of information to help you understand the payments and process. THE COMMON THREAD STORE will not be able to advise you whether Duties will apply to your order or the amount for paying Duties.
This process is standard across online retailers.
If you have any further questions or requests, please contact us at email@example.com